Need support? We are here to help.
Anyone can reach us at 877-301-HSTM(4786), Monday - Friday, 7 a.m. to 7 p.m. CT or, if you are a HealthStream administrator, please log into the Customer Support Portal. If you need access to the portal, please visit Customer Support - HealthStream.
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Our valued customers are invited to engage with several different free resources, including:
Monthly Notifications
By opting in, you’ll receive a detailed monthly update with helpful tips and new information.
HealthStream Support Community
Join your peers, our success managers, product leaders, and other HealthStreamers to exchange knowledge and become part of the fastest-growing community in healthcare.
HealthStream User Groups & Special Interest Groups
HealthStream User Groups (HUGs) engage our administrators and key stakeholders that closely collaborate with us to improve outcomes, streamline processes, and inspire lifelong learners. HUGs connect you with peers locally and nationally via Special Interest Groups (SIGs), exclusive webinars, and conferences.
Success Management
We’re here for you, with specialized, product-specific support from a HealthStream Success Manager to help guide your journey to adoption.*
*Tiered support based on contract
Weekly Training Webinars
These free training webinars include topics with detailed product training, Q&A, and best practices from our HealthStream experts.*
*Requires hStream access
HealthStream Academy
Gain access to educational resources 24/7, including self-paced micro-learning libraries to enhance initial and ongoing product training and save time.*
*Access available via HealthStream Learning Center or online portal