Implementing Quality Manager helped Lorien Health Services gain a new patient-centered perspective on listening to residents and empowering them to make their own care decisions. Lorien ultimately transformed the organization’s approach to customer service across the multi-facility senior care services company.

QA System Helps Oregon Veterans’ Home Lebanon Earn Excellent Patient Satisfaction Scores

Effective healthcare leaders come in all shapes and sizes, and they are far from cookie-cutter people, so knowing what some common traits are is helpful when exploring what type of person will work best at a facility.

The move toward value-based care may have us seeing home health care as a treatment option with even more benefits for patients and outcomes. Cost, clinical results and patient comfort may support providing higher levels of care at home.

HealthStream has introduced the Jane™, the first-ever AI-based competency assessment solution using a conversational format, to help quickly and accurately onboard both new and experienced nurses.

Understand how to prevent the spread of the three most common blood-borne pathogens. Know the essential elements in the creation of a safety culture that will minimize the risks of exposure to blood borne pathogens for employees and patients.