Prior to implementing Echo, the reappointment process required two FTEs for five business days—and perhaps six sacrificed trees and seven bursting file cabinets. The reappointment process required a total of 80 hours. The process revised with Echo requires just one FTE for three hours—a savings of 77 hours.

HealthStream’s answer to the healthcare industry’s demand for a strategic approach to annual mandatory training. The stakes are too high to continue a “check-the-box” exercise that offers almost no visibility into the cost of delivering training and whether expenditures could be eliminated or redirected to more effective initiatives.

The Penn Medicine MSO made a strategic decision to streamline and automate their processes. The credentialing review process — where an initial applicant or reappointment applicant is reviewed by the clinical department chairmen prior to presentation to the Credentials Committee — was an important part of that effort.

The EchoAccess “guru” at Torrance Memorial left the organization. Suddenly, no one knew how to produce key reports.

In 2010 the readmission rate for the health system was 25 percent. The Centers for Medicare & Medicaid Services (CMS) fined the health system $2.5 million. Reducing preventable readmissions became an immediate priority.

When implementing a digital rounding solution, leadership must spend considerable time researching their options, understanding all technical requirements, and strategizing to get the most out of their investment.