Task To Touch, a new HealthStream courseware partner, is focused on helping clinicians understand how to adopt specific skills that enhance the patient experience in the healthcare setting.

Lifelong learning offers individuals the opportunity to keep their knowledge and skills current through their working tenure. Here we examine how lifelong learning might apply to three healthcare professionals at different stages in their careers.

Healthcare organizations need a formal process to train patient access staff to understand how to handle important patient financial issues. Mission Health recently developed a patient Patient access Access education program that improved departmental and revenue cycle performance.

Missed diagnoses may not always occur on the grand scale of not identifying Ebola; however, they do occur and they can be just as impactful.

A preceptorship is a challenging role even for the experienced staff nurse. It is important to keep in mind that precepting requires a different set of skills that may or may not automatically be possessed by the preceptor.

What do MSPs have to say about what it takes to be a successful leader? Here is Part 1 of advice to medical staff leaders gathered during 30 years of work with healthcare organizations.