Patient access is the gateway not only to your system but also to your revenue cycle; the importance of our colleagues who are sitting at the front desks, who are taking scheduling calls, increases exponentially.

Healthcare organizations understand that they need to evaluate competency, the demonstration of appropriate knowledge, skills, and behaviors in a clinical setting. Competency Programs involve validating the multiple facets of any identified, required competency.

In a recent HealthStream webinar, How to Banish the Bully Who Wreaks Havoc in Healthcare, Linda Leekley, CEO and founder of In the Know, offers ten ways to embrace civility at work, including her secret weapon phrase, ‘Up until now.’

In a recent HealthStream webinar, How to Banish the Bully Who Wreaks Havoc in Healthcare, Linda Leekley, CEO and founder of In the Know, points out numerous benefits of workplace civility training for healthcare organizations—for patients and the organizations themselves.

Compliance with government regulations and ethical concerns demand that healthcare institutions and researchers diligently disclose every conflict of interest (COI). Organizations must take steps develop a management and mitigation plan that prevents biased medical decision-making.

Nurse residency programs offer a much-needed opportunity for new nurses to transition to roles in specialized areas. To be accredited demonstrates innovation or exemplary practice.