Your free support resources
HealthStream provides the support and resources you need to ensure initial and ongoing success.
Our valued customers are invited to engage with several different free resources, including:
Monthly Notifications
By opting in, you’ll receive a detailed monthly update with helpful tips and new information.
Online success community
Join your peers, our success managers, product leaders, and other HealthStreamers to exchange knowledge and become part of the fastest-growing community in healthcare.
HealthStream User Groups & Special Interest Groups
HealthStream User Groups (HUGs) engage our administrators and key stakeholders that closely collaborate with us to improve outcomes, streamline processes, and inspire lifelong learners. HUGs connect you with peers locally and nationally via Special Interest Groups (SIGs), exclusive webinars, and conferences.
Success Management
We’re here for you, with specialized, product-specific support from a HealthStream Success Manager to help guide your journey to adoption.*
*Tiered support based on contract
Weekly Training Webinars
These free training webinars include topics with detailed product training, Q&A, and best practices from our HealthStream experts.*
*Requires hStream access
HealthStream Academy
Gain access to educational resources 24/7, including self-paced micro-learning libraries to enhance initial and ongoing product training and save time.*
*Access available via HealthStream Learning Center or online portal
Customer Support
HealthStream offers Customer Service Support 800-521-0574 or customer.service@healthstream.com from 7 a.m. - 7 p.m. CST (holidays excluded).
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