Survey readiness with a proven quality management system
Quality Manager (formerly known as abaqis) uses adaptable quality management tools and data-backed guidance designed for SNFs to maintain compliance, increase care quality, and build community trust.

Powering progress in healthcare
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How prepared do you feel for survey?
Feel confident prior to survey with the essentials tools you need to identify gaps and implement improvements in your skilled nursing facilities.
Your organization is capable of 5-star care
With a quality management process designed for SNFs, we’re with you every step of the way.





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The essentials you need for continuous quality improvement
Starting your quality and compliance journey or getting re-organized is easy with 4 basic modules. Quality Manager Essentials includes all you need to identify gaps and implement strategies for improvement.
- Facility Assessment Tool with Minimum Staffing Standards Template
- Mock Surveys
- Quality Assurance & Performance Improvement (QAPI) Plan Builder
- Performance Improvement Projects (PIP) Builder
Valuable for the entire SNF team
In long-term care, quality management and continuous quality improvements are critical for compliance, care outcomes, and facility workflows.

Administrator
Manages daily operations, drives compliance and quality

Quality Manager
Leads improvements and analyzes data

Compliance
Enforces standards and mitigates risks

MDS Coordinator
Assesses residents, accuracy and reimbursement
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Deficiency-free surveys achieved with HealthStream Quality Manager, formerly known as abaqis®
Presbyterian Senior Living is a non-profit retirement and senior living organization with 30 locations serving more than 6,000 seniors.
We’re here every step of the way
Our goal is to provide an unparalleled experience for our customers. From dedicated onboarding teams to ongoing support and product updates, we’re committed to your success.
Customer Support
HealthStream offers Customer Service Support 877-301-HSTM(4786) or customer.service@healthstream.com from 7 a.m. – 7 p.m. CST (holidays excluded).
HealthStream User Groups (HUGs)
As the platform trusted by more than 70% of U.S. healthcare organizations, our quarterly HUGs connect you with your peers
HealthStream Community
Access to product info, webinars, and peer support from our HealthStream Community
You’ll receive a detailed monthly update with helpful tips and new information
Our dedicated Quality Manager Success Management Team is here to help guide your onboarding journey
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CMS Staffing Compliance with Facility Assessments
With the announcement of CMS 3442-F minimum staffing standards, these changes require facilities to document and demonstrate the increase of RNs and nurse aides on staff to CMS. HealthStream is here to help with staffing plan templates, facility assessments, and more.
Increase your impact
Experience compounding benefits with additional tailored solutions.
Frequently Asked Questions
How long does it take to onboard with Quality Manager?
The time it takes to onboard with HealthStream Quality Manager varies based on several factors, including number of locations, number of features implementing up front, and availability of your internal team members. We recommend you plan for a 90-day implementation window, which will vary depending on your organization.
Our organization is small. Do you work with small organizations?
Yes! Our customers vary in size significantly, in terms of number of locations, number of FTEs, years in business, and more.
Is your solution a library of content about healthcare quality?
Quality Manager is not a library of courses. Quality Manager is a proven, cloud-based quality system, built to employ adaptable tools to help you improve quality of care and services and meet regulatory requirements. These tools include mock surveys, facility assessments, performance improvement project management, and more.
What is the next step to learning more about Quality Manager?
Complete the form at the bottom of this page and you’ll hear from someone on the HealthStream team within a few days to discuss our quality management solutions. If it feels like the right fit, we’ll schedule an introduction call where we’ll learn more about your needs and your organization’s goals.
What does QAPI stand for?
QAPI stands for Quality Assurance and Performance Improvement. It is a systematic, data-driven approach to improving the quality of care and services within an organization. QAPI combines two core elements—Quality Assurance (QA), which focuses on maintaining high standards by identifying and addressing existing quality issues, and Performance Improvement (PI), which aims to enhance processes and outcomes through continuous improvements.
Build a culture of quality with proven QMS software
Increasing survey preparedness while improving care is possible with HealthStream Quality Manager.
- Take the guesswork out of regulatory compliance
- Determine the root causes of deficiencies
- Target corrective action steps to improve quality of care and increase revenue