Survey readiness with a proven quality management system

Quality Manager (formerly known as abaqis) uses adaptable quality management tools and data-backed guidance designed for SNFs to maintain compliance, increase care quality, and build community trust.

Powering progress in healthcare

The essentials you need for continuous quality improvement

Starting your quality and compliance journey or getting re-organized is easy with 4 basic modules. Quality Manager Essentials includes all you need to identify gaps and implement strategies for improvement.

  • Facility Assessment Tool with Minimum Staffing Standards Template
  • Mock Surveys
  • Quality Assurance & Performance Improvement (QAPI) Plan Builder
  • Performance Improvement Projects (PIP) Builder
Testimonial

"Our experience with HealthStream Quality Manager has been great. Our success manager was very helpful as we began to use the system and continues to be readily available for training needs and questions. She's been wonderful about reviewing our data and meeting on a regular basis to give us her interpretation of the data and suggestions for using the system to make greater gains."

Deb Kennedy

Corporate Clinical Reimbursement Manager
Presbyterian Senior Living

Valuable for the entire SNF team

In long-term care, quality management and continuous quality improvements are critical for compliance, care outcomes, and facility workflows.

Administrator

Manages daily operations, drives compliance and quality

Quality Manager

Leads improvements and analyzes data

Compliance

Enforces standards and mitigates risks

MDS Coordinator

Assesses residents, accuracy and reimbursement

CUSTOMER STORY

Deficiency-free surveys achieved with HealthStream Quality Manager, formerly known as abaqis®

Presbyterian Senior Living is a non-profit retirement and senior living organization with 30 locations serving more than 6,000 seniors.

We’re here every step of the way

Our goal is to provide an unparalleled experience for our customers. From dedicated onboarding teams to ongoing support and product updates, we’re committed to your success.

Customer Support

HealthStream offers Customer Service Support 877-301-HSTM(4786) or customer.service@healthstream.com from 7 a.m. – 7 p.m. CST (holidays excluded).

HealthStream User Groups (HUGs)

As the platform trusted by more than 70% of U.S. healthcare organizations, our quarterly HUGs connect you with your peers

HealthStream Community

Access to product info, webinars, and peer support from our HealthStream Community

Monthly Notifications

You’ll receive a detailed monthly update with helpful tips and new information

Success Management

Our dedicated Quality Manager Success Management Team is here to help guide your onboarding journey

CMS Staffing Compliance with Facility Assessments

With the announcement of CMS 3442-F minimum staffing standards, these changes require facilities to document and demonstrate the increase of RNs and nurse aides on staff to CMS. HealthStream is here to help with staffing plan templates, facility assessments, and more.

Frequently Asked Questions

How long does it take to onboard with Quality Manager?

The time it takes to onboard with HealthStream Quality Manager varies based on several factors, including number of locations, number of features implementing up front, and availability of your internal team members. We recommend you plan for a 90-day implementation window, which will vary depending on your organization.

Our organization is small. Do you work with small organizations?

Yes! Our customers vary in size significantly, in terms of number of locations, number of FTEs, years in business, and more.

Is your solution a library of content about healthcare quality?

Quality Manager is not a library of courses. Quality Manager is a proven, cloud-based quality system, built to employ adaptable tools to help you improve quality of care and services and meet regulatory requirements. These tools include mock surveys, facility assessments, performance improvement project management, and more.

What is the next step to learning more about Quality Manager?

Complete the form at the bottom of this page and you’ll hear from someone on the HealthStream team within a few days to discuss our quality management solutions. If it feels like the right fit, we’ll schedule an introduction call where we’ll learn more about your needs and your organization’s goals.

What does QAPI stand for?

QAPI stands for Quality Assurance and Performance Improvement. It is a systematic, data-driven approach to improving the quality of care and services within an organization. QAPI combines two core elements—Quality Assurance (QA), which focuses on maintaining high standards by identifying and addressing existing quality issues, and Performance Improvement (PI), which aims to enhance processes and outcomes through continuous improvements.

Get access to additional insights & resources

Blogs

Improving Nursing and Long-term Care Facility Quality Ratings

Improvement can be simple with the right healthcare quality management software. HealthStream’s Quality Manager empowers leaders in SNFs and LTC facilities to pinpoint areas for improvement, make data-driven decisions, streamline compliance processes, save time and resources, enhance patient care quality, and ultimately, boost the bottom line.

Webinars

4 Essentials for SNF Compliance

Maintaining compliance and preparing for survey while caring for healthcare’s most vulnerable requires more budget, time, and staff than most long-term care facilities have available.

Customer Stories

Quality Manager delivers time savings for large senior living system

Based in Tampa, Florida, Mission Health Communities is a premier provider of senior living and skilled rehabilitation communities, with a dedication to enhancing the quality of life for those served. Mission Health manages and operates senior living, assisted living, short-stay rehabilitation and skilled nursing communities in Georgia, Kansas, Minnesota, Missouri, Tennessee, and Wisconsin.

Articles

CMS Staffing Compliance with Facility Assessments

With the announcement of CMS 3442-F minimum staffing standards, there is a profound impact for long-term care facilities. These changes require facilities to document and demonstrate the increase of RNs and nurse aides on staff to CMS. Instead of feeling overwhelmed by the changes and how they affect your facilities, HealthStream is here to help with staffing plan templates, facility assessments, and more.

Customer Stories

Immediate and historical data access drives success with Quality Manager

Headquartered in Westminster, Maryland, Transitions Healthcare, LLC manages a comprehensive network of independent living, skilled nursing, and personal and continuing care retirement communities throughout Pennsylvania and Maryland. Established in 2011 with an unwavering commitment to exceptional care, Transitions Healthcare creates innovative programs, so its clients feel valued, recover faster, and return to their families, instead of the hospital.

Blogs

The Importance of Facility Assessments in Skilled Nursing Facilities

Investing in a dependable system like HealthStream’s Quality Manager can be a game-changer for skilled nursing facilities, ensuring that leaders can allocate their time and resources efficiently while maintaining compliance and enhancing the quality of care provided to residents.

Webinars

Mind Matters: The Interplay of Staff Wellness in Quality Outcomes

Join us for a 60-minute complimentary webinar where industry leaders will discuss the ripple effects of staff wellness on quality outcomes and how to create an environment of excellence.

Blogs

Five Reasons Why CQI is Important in Healthcare

CQI is more than just a methodology; it’s a mindset that compels everyone in a healthcare organization to continuously seek better ways of doing things. When integrated into the culture of an organization, CQI becomes a powerful tool for fostering long-term improvements that benefit patients, staff, and the entire healthcare system. Building and maintaining this culture requires dedication, but the rewards—better care, more efficient operations, and a healthier work environment—are well worth the effort.

Blogs

Empower Operational Leadership and Performance with Quality Management

HealthStream has heard from operational leaders who have identified four key quality challenges they are currently facing. Let’s take an in-depth look at each, as well as how operational leaders can use Quality Manager to meticulously address these specific issues, enhance workflow efficiency, and ensure compliance with healthcare standards.

Customer Stories

Resources, speed make the difference with Quality Manager

As a non-profit organization, United Church of Christ Homes focuses their attention on creating a comfortable, caring and productive lifestyle for their residents, guided by their mission to provide care and service to elders through acts of love and compassion.

Webinars

3 Steps to Maintaining Compliance in Post-Acute Healthcare

Join us for this complimentary 30-minute webinar where we’ll discuss 3 steps to transforming your compliance program.\n\n

Blogs

Three Steps to Maintaining Compliance in Post-Acute Healthcare

HealthStream can help your organization, your leaders, and your staff feel more confident in the care that is being provided to residents. A dedicated team of experts in compliance provides up-to-date information on changing and emerging regulations while a dedicated instructional design team provides engaging content that prepares staff with the latest information and best practices. Contact HealthStream today to learn more about building confidence amongst your team.

Build a culture of quality with proven QMS software

Increasing survey preparedness while improving care is possible with HealthStream Quality Manager.

  • Take the guesswork out of regulatory compliance
  • Determine the root causes of deficiencies
  • Target corrective action steps to improve quality of care and increase revenue
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